We have some scheduled upgrades (different stages across three days) that will be taking place in our datacenter, and may affect your services, towards the end of this month. For more specific details we encourage you to please read the details below carefully:

 

Scheduled Dates and Times:

Fri., January 17, 2014: Maintenance window is 8 hours starting at 23:00 (11 PM EST) through 07:00 (7 AM EST) the following morning.

Sat., January 18, 2014: Maintenance window is 8 hours starting at 23:00 (11 PM EST) through 07:00 (7 AM EST) the following morning.

Sun., January 19, 2014: Maintenance window is 8 hours starting at 23:00 (11 PM EST) through 07:00 (7 AM EST) the following morning.

 

Maintenance Type:

We will be upgrading the core of our network and replacing all of our hardware components with updated equipment which will provide increased capacity and ensure long term stability and growth.

 

Estimated Downtime:

We understand the importance of minimizing downtime when performing upgrades to our server and for this reason we will be doing what we can in order to expedite the procedures. With that said, and given the nature of the upgrade, you can expect minor outages and latency lasting up to 25 minutes during the 8 hour maintenance window. Our network engineers will be performing the maintenance in such a way as to minimize overall downtime and reduce the chances of multiple issues occurring within the same maintenance window but we still felt it was best to notify you of the possibility of this happening just in case.

 

We do apologize for any inconvenience this may cause for you and ask that you please plan accordingly just to be prepared.

Contact us at support@createashoppeplus.com with any questions or concerns.



Monday, January 13, 2014

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