Running product specials/sales

When you put a product on sale for a lower price, you might want your customers to be able to see the original price, so that they know it is on sale. To display a sale price in your online store, your product details need to include a special price or discount price and the original price.

Edit or add a new product and click that product’s Special tab. Click the green + button to add a new special that applies only to the product you are adding or editing. Enter the special info (start date, end date, price, etc) repeat for any number specials on the item.

The Special Tab needs the following information to run a sale for a product:

  • Customer Group: A group of customers that meet a criteria to use this discount.
  • Priority: Adding a priority number such as 1, 2, or 3, will determine when this discount will be used when other discounts are applied to a customer’s order. 1 will apply this discount first, while 2 will apply it second, and so on.
  • Price: The discounted price.
  • Date Start: The first date the discount will be applied.
  • Date End: The last date available for use of the discount; the date the discount will end.

If you are creating an ongoing sale with no expiration you can leave the dates blank.

 

Click the Discount tab Click the green + button to add a new discount that applies only to the product you are adding or editing. Enter the discount info (start date, end date, price, etc) repeat for any number discounts on the item.

The Discount Tab needs the following information to include a discount for a product:

  • Customer Group: A group of customers that meet a criteria to use this discount.
  • Quantity: The limit for the amount of products that can apply this discount.
  • Priority: Adding a priority number such as 1, 2, or 3, will determine when this discount will be used when other discounts are applied to a customer’s order. 1 will apply this discount first, while 2 will apply it second, and so on.
  • Price: The discounted price.
  • Date Start: The first date the discount will be applied.
  • Date End: The last date available for use of the discount; the date the discount will end.

If you are creating an ongoing discount with no expiration you can leave the dates blank.

The difference between Discounts and Specials:

The discount is a sale on product’s price when somebody is ordering more pieces of the same product. In other words, the price for one piece may be $10, but using the discount You can set that after buying 5 pieces one piece will cost $8, after buying 10 pcs one will cost $6 etc. This information is then displayed only on product’s detail page.

The special is a normal product’s price sale, e.g. normally the price is $150 but using the special you can set the price to be $120 which will be shown in all product listings as “old-price – new-price”.

NOTE: If the special is set for the product, it has higher priority than the discount. The reason is because discounts are considered to be set for longer periods of time while specials for shorter ones (special events, discount week, black friday, etc.). In this case when a product has both discount and special set, the special is used.