With detailed Customer Reports, Create A Shoppe helps you can gain valuable insight about your customers, including their average order count, average order totals, and much more!<\/p>\n
To be sure your reports are set to collect this important information go to: System > Settings and click the Option tab. Scroll until you see the account section and set Customers Online, Customer Activity and Customer Searches to YES and save your changes.<\/p>\n
The Customers Online Report shows a list of the latest activities of customers in the store front. You can access this section under\u00a0Reports > Customers > Customers Online<\/strong>\u00a0in your store admin.<\/p>\n The report will position the latest activity first. The user will be tracked even if he\/she is not yet registered in your store, and will be named as Guest. It will record his\/her IP, the last page has visited, the reference page that came to your store, and the last click date & time.<\/p>\n The customers online report displays the following information:<\/p>\n The Customer Activity Report shows you a list of all activities of customers in your store front. You can access this section under\u00a0Reports > Customers > Customer Activity<\/strong>.<\/p>\n The report will position the latest activity first. It will record everything about the customer’s activity starting with his\/her registered day in the store. A direct link will be added when the customer makes a new order, so you can easily look up to the order.<\/p>\n The customer activity report displays the following information:<\/p>\n Accessed under\u00a0Reports > Customers > Orders<\/strong>.<\/p>\n The following information will be displayed about customer orders:<\/p>\n Clicking “Edit” under “Action” will direct you to that specific customer’s edit form under\u00a0Sales > Customer<\/strong>. Customers can be filtered by selecting a start and end date.<\/p>\n Accessed under\u00a0Reports > Customers > Reward Points<\/strong>.<\/p>\n The following information will be displayed about customer reward point usage:<\/p>\n Clicking “Edit” under “Action” will direct you to that specific customer’s edit form under\u00a0Sales > Customer<\/strong>. Customers can be filtered by selecting a start and end date.<\/p>\n Accessed under\u00a0Reports > Customers > Credit<\/strong>.<\/p>\n The following information will be displayed about customer store credit:<\/p>\n Clicking “Edit” under “Action” will direct you to that specific customer’s edit form under\u00a0Sales > Customer<\/strong>. Customers can be filtered by selecting a start and end date.<\/p>\n Accessed under\u00a0Reports > Customers > Search.<\/strong><\/p>\n The following information will be displayed about what your customers are searching for:<\/p>\n\n
Customer Activity<\/h1>\n
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Customer Orders<\/h1>\n
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Reward Points<\/h1>\n
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Credit<\/h1>\n
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Search<\/h1>\n
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