Articles

 Click to enlarge images

To use this option be sure to upload an image for each product where the form asks for a...

 Contact form is not working

If you see the error: "Sorry, but this form could not be processed. Please contact site...

 I have set up the wholesale section of my site but when I place a test order it does not discount

Be sure you have completed these steps: 1. login to the storeadmin and click on Catalog Setup....

 Inventory is not updating or I am not receiving Order Notifications

My inventory is not updating or I'm not receiving Order Notifications If you've received...

 Mals-e ERROR: Link verification failed when I try to add a product to my cart

If you have entered your Mals account information correctly under Catalog setup in the storeadmin...

 My add to cart buttons or product options do not appear on my website

If your add to cart buttons and product options are not showing up on your products when you view...

 Myself or my customers can not see all of the checkout page. You have to scroll to see everything

Some templates are narrow and not all information will fit in the set space when it comes to...

 Paste will not work in the page editor

Depending on your browser you may have trouble pasting in normal and html view in the page and...

 Trouble adding images to a page or category content area

If you are trying to add an image to the content area of a page or category using the icon that...

 When I view my website a box pops up asking for login information. Why do I have to login to view my site?

If this is happening when you view your site please submit a ticket and we will fix this for you....